Home / Track My Order

How can I track my order

  • You can use 17 Track to follow your order status. Post your tracking number into the box and then you will know where your order is.
  • Enter the tracking number found on your order confirmation email or account
  • you will see up-to-date shipping information about the status of your order.

We want to make sure you're satisfied with your order and our services. If you have any questions or concerns, please contact us so that we can help you.

Why is My Tracking not Working

Please allow up to 24 hours for your tracking information to update. This is usually the time it takes for your order to be logged by the shipping courier after reaching the shipping facility from our warehouse.

Although your order can "ship", sometimes the online tracking will not update until 24 hours later. We appreciate your patience.

Can I reject to Receive It

No, you'd better not. If you insist to reject it, we will deduct the freight we sent plus the freight for return, which is very expensive. Therefore, we suggest you receive the package first and then contact us for return details.